Airwallxml Airwallxml

Privacy Policy

Last updated: January 15, 2025

Introduction

At Airwallxml, we understand that your financial data is deeply personal and requires the highest level of protection. This privacy policy explains how we collect, use, store, and protect your information when you use our expense visualization dashboard services.

By using our services, you consent to the data practices described in this policy. We are committed to transparency and will notify you of any changes to this policy through our website and email communications.

Information We Collect

Financial Data

When you upload expense data to our platform, we collect transaction details including dates, amounts, merchant names, and categories. This information is essential for creating your personalized expense visualization dashboards.

Personal Information

We collect basic personal information such as your name, email address, and phone number when you create an account or contact us. This information helps us provide customer support and improve our services.

Technical Information

Our servers automatically collect technical information including IP addresses, browser types, device information, and usage patterns. This data helps us optimize our platform performance and security.

How We Use Your Information

Your financial data is used exclusively to generate personalized expense visualization dashboards and provide insights about your spending patterns. We analyze this information to categorize expenses, identify trends, and create meaningful visualizations.

Personal information is used for account management, customer support, service improvements, and security purposes. We may send you important updates about your account, new features, or changes to our services.

We never sell, rent, or share your personal or financial information with third parties for marketing purposes. Your data remains private and is used solely to provide you with our visualization services.

Data Security

We implement industry-standard security measures to protect your financial data. All information is encrypted both in transit and at rest using advanced encryption protocols. Our servers are hosted in secure facilities with restricted access and 24/7 monitoring.

Access to your data is strictly limited to authorized personnel who need it to provide services or technical support. All employees undergo background checks and sign confidentiality agreements.

We regularly conduct security audits and updates to ensure our systems remain protected against evolving threats. In the unlikely event of a security incident, we will notify affected users promptly and take immediate action to resolve the issue.

Data Retention

We retain your financial data only as long as necessary to provide our services and comply with legal requirements. When you delete your account, we will permanently remove your personal and financial information from our systems within 30 days.

Some technical data may be retained for longer periods to maintain system performance and security. This data is aggregated and anonymized so that it cannot be linked to your personal identity.

Third-Party Services

We use carefully selected third-party services to enhance our platform functionality, including cloud hosting, data processing, and customer support tools. These partners are required to maintain the same high standards of data protection and privacy.

We do not share your personal or financial information with these partners beyond what is necessary to provide our services. All third-party agreements include strict confidentiality and data protection clauses.

Cookies and Tracking

Our website uses essential cookies to maintain your session and provide core functionality. We also use analytics cookies to understand how users interact with our platform and improve the user experience.

You can control cookie preferences through your browser settings. However, disabling essential cookies may affect the functionality of our services. We do not use cookies for targeted advertising or share cookie data with advertising networks.

Your Rights

You have complete control over your data. You can access, download, modify, or delete your information at any time through your account settings. If you need assistance with data management, our customer support team is available to help.

You have the right to request information about what data we collect and how it is used. You can also request data portability to transfer your information to another service provider.

If you have concerns about how your data is handled, you can contact our privacy team directly. We take all privacy inquiries seriously and will respond promptly to address your concerns.

International Users

Our services are available to users worldwide. If you are located outside the United States, please note that your data may be transferred to and processed in the United States where our servers are located.

We ensure that international data transfers comply with applicable privacy laws and regulations, including implementing appropriate safeguards to protect your information during transfer and processing.

Children's Privacy

Our services are not intended for users under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.

Parents and guardians who believe their child has provided information to us should contact our privacy team immediately.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify users through email and prominent notices on our website.

We encourage you to review this policy periodically to stay informed about how we protect your privacy. Your continued use of our services after policy changes indicates your acceptance of the updated terms.

Contact Information

If you have questions, concerns, or requests regarding this privacy policy or your personal data, please contact us:

Email: support@airwallxml.com.co

Phone: +49 04651142829

Tierärztliche Verrechnungsstelle Heide r.V. Hans-Böckler-Straße 23 25746 Heide, Holst Deutschland BaFin-ID: 10123629

We are committed to addressing your privacy concerns and will respond to all inquiries within 48 hours.